Customer Portal
Full Control of Your Laboratory Instruments
The ELS Customer Portal gives you real-time visibility and control over all your laboratory instruments and service activities. Designed for simplicity and transparency, it allows you to track, manage, and optimize your equipment efficiently.
Key Features
- Track Service Interventions
Stay up-to-date with every maintenance visit, calibration, or repair:
- View completed and upcoming service interventions
- Monitor service history for each instrument
- Ensure your lab instruments are always operating reliably
- Manage certificates
Keep all your ISO/IEC 17025-compliant certificates in one secure location:
- Access and download calibration and verification certificates
- Maintain audit-ready records for regulatory compliance
- Quickly share certificates with colleagues or inspectors
- Total Cost of Ownership (TCO) Reports
Understand the real value of your laboratory instruments:
- Generate TCO reports for budgeting and planning
- Track maintenance, repairs, and consumables costs
- Make data-driven decisions for your lab operations
Why use the ELS Customer Portal
- Centralized management: All your instruments, services, and certificates in one place
- Real-time updates: Immediate visibility on service status and interventions
- Efficiency and compliance: Simplify audits, reporting, and planning
- Accessible anytime, anywhere: Secure online access whenever you need it
European Lab Services is part of the Optimus Instruments Group
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